Critical Facilities Technician

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Critical Facilities Technician, Data Centre - Haarlem

The Critical Facilities Technician provides technical and facility support in a 24x7 data center environment, including maintenance and oversight of electrical, HVAC, civil and building management systems. IMDC is looking for self-motivated team members who have a strong sense of urgency, and dedication to your team, our customers and IMDC’s vision. This is a full-time shift position, and offers a highly competitive base pay, mileage allowance, bonus and on call allowance.

The role will be working in our Haarlem site, mileage allowance is covered for travel to site.

Responsibilities:

• Take ownership of IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed uptime service levels.
• Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work.
• Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility.
• Permit and monitor contract vendors.
• Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment.
• Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.
• Escort and periodically check vendors while performing maintenance to ensure that the rules and operating procedures are followed.
• Assist in arranging access and creating work authorisations and changes for internal works or for vendors.

Key Skills, Requirements and Competencies:

• Experience in a critical operations environment or mission critical operations environment, Data Center experience is not required
• An Electrical or Mechanical Engineering qualification or formal training required
• Basic English skills required
• Multi tasking - we use several different systems to manage ticket queues and work tasks can change throughout the day.
• Attention to detail - ability to understand and follow a documented process and Iron Mountain’s safety code, role is very process driven.
• Organization & prioritization - following processes and managing your time with minimal supervision to get work done efficiently and on time.
• Dedication & desire to learn - we would like you to grow your career within Iron Mountain.
• Customer service mentality - we are customer focused.

What We Offer:

• Competitive base salary with comprehensive benefits including mileage allowance, on call allowance and bonus

. Opportunity to develop yourself and build your career

. Great working environment in a dynamic, international, fast growing organisation

• A support system where you have a safe place to voice your opinion, share feedback, and be your true, authentic self

• Be part of an ever-evolving global organisation focused on transformation and innovation

• Global connectivity to learn from 26,000+ teammates across 52 countries

• A winning team that embraces diversity and inclusion, and celebrates our differences

• Competitive Total Reward offerings to help you balance your career at Iron Mountain, along with your family, personal wellness, and financial wellbeing