As a Field Service Engineer, you'll be part of a supportive and collaborative team, committed to sharing knowledge and helping each other succeed. Your role involves troubleshooting, servicing, installing, and repairing Trace and X-Ray equipment at customer site specifically of Schiphol ensuring first class customer satisfaction.
You will be based at the site and you will work in a shift pattern.
Meet daily service repair needs and drive customer satisfaction
Install, repair and maintain Smiths equipment in the field, provide customer training as needed
Document all inspections, maintenance and repair work promptly.
Manage repair parts cycle time, order, install and return parts efficiently
Mainaint and calibrate tools and test equipment
Provide technical support to client and peers
Establish and maintain close relationships with Senior FSEs and Product Managers
Informs management and other service departments of technical service issues.
Due to the sensitive nature of the work involved, we can only consider applicants that are eligible for the Dutch security clearance, sponsorship is not available.
Education /qualification in engineering (i..e MBO 4 level in electrical, mechanical, electronics) or relevant experience
Directly involved in troubleshooting, field repair or technical support activities centered on electrical and Mechanical systems and equipment.
Computer literacy, competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs.
Advanced English skills both in oral and writing, Dutch is nice to have
Knowledge of TPM (Total Productive Maintenance) is preferred
Strong client service orientations and ability to handle stressful situations
Willingness to work in a shift pattern.
To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. Join us for a great career with competitive compensation and benefits, while helping engineer a better future.
We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing.