Account Manager

*** Please note that we are only able to accept candidates for this role if you do not have demonstrable industry experience and/or fluency in business-level Dutch, French, Italian or German **

About the Company

Alturna Networks is a supplier of pre-owned high-end networking & optical equipment (mainly Cisco) to large enterprises. The product range includes routers, switches, and network modules. Founded in 2006, Alturna Networks is a young, enthusiastic and fast-growing sales organization. We’re always expanding our business. Solid Optics, our sister company, provides high end 3rd party optical solutions to offer a combined all-in solution to customers.

Since December 2021, we are part of the Amphenol Group which is a publicly U.S. Stock Exchange traded company.

About the Role

We are searching for communicative candidates who are proactive and passionate about company products and the clients they serve. Account Managers will act as a point of contact for their clients. They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find the products which best fit the individual needs of the client. To succeed in this position, candidates should have exceptional communication, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients and internal stakeholders.

Responsibilities

• Communicating with clients to understand their needs and explain product value.
• Building relationships with clients based on trust and respect.
• Collaborating with internal departments to facilitate client need fulfillment.
• Collecting and analyzing data to learn more about consumer behavior.
• Keeping accurate records pertaining to inventory and account notes.
• Maintaining updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes.
• Identifying industry trends.
• Acting as a client advocate with a focus on improving the buyer experience.
• Steps to obtain senior account manager status with a higher remuneration package.

Qualifications

• Bachelor’s degree in sales, communications, or related field.
• More education or experience may be preferred.
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem solving skills.
• Excellent active listening skills.
• Ability to build rapport and collaborate with others within the company and externally.
• Extensive, accurate product knowledge.

What we offer

• Fast growing company with international colleagues.
• A young and dynamic work atmosphere where decisions are made fast.
• You will have a great variety of responsibilities and will be part of an innovative and market leader company.
• Very generous rewards, including a monthly sales bonus.
• 26 paid holidays per year.
• 8% holiday pay allowance.
• Defined Contribution Pension Plan.
• Gym/fitness membership re-imbursement.
• Great location in Almere: offices with great views, near A6 / A27 highway, bus stop 200m, private (free) parking.
• Excellent product, sales and market trainings.
• Fun after-work activities & social events.

We collect and store your CV and contact details as part of our recruiting process for this role. We process this data for recruitment purposes only and data will not be shared with anyone unlawfully. We would like to keep this data until our open role is filled. [We can not estimate the exact time period, but we will consider this period over when a candidate accepts our job offer for the position for which we are considering you.] When that period is over, we will keep your data on file for (possible) future roles and then delete it after the required GDPR-compliant timeframe. You can request us to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data by contacting us at work@alturnanetworks.com.