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Solliciteren

Plaats

The Hague
Zuid-Holland
Nederland

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2025-04-04

Online tot

2025-06-03
EUR 20.00 HOUR

Inside Sales Representative | Short Sea Line

Undutchables
Zuid-Holland The Hague
1 week geleden

ABOUT THE ROLE
The Inside Sales Officer develops and manages a customer portfolio in a specified geographic area in accordance with Agency Business Plan Management; sells ABOUT THE ROLE
The Inside Sales Officer develops and manages a customer portfolio in a specified geographic area in accordance with Agency Business Plan Management; sells products and services related to it, while promoting the Group’s image and values. Their overall goal is to grow the business, improve the customer experience and increase the loyalty factor of small and medium sized enterprises (SME’s) through sales. The key responsibilities of the Inside Sales Officer are divided as such : 1. Account Management

Overall result responsibility for a portfolio of SME accounts for all export, import and cross trade
Plan and conduct phone calls in accordance with commercial plan, customer segmentation model and overall trade objectives
Set sales targets for each customer and coordinate this with Trade Management
Follow up on sales leads. Identify the commercial market opportunities and develop new business
Ensure that each account have competitive rates on file at all times and that all agreed rates are filed correctly in Lara / relevant systems
Open communication and strong interaction with Trade Teams (HO/Local) as well as with Sales Support Team

2. Finance

Strive to the highest degree of invoice accuracy and ensure that outstanding invoices are paid within agreed timeframe with customer
Manage that valid and updated credit agreements are in place at all times for those customers eligible for credit terms
Assist with dispute solving which is contract/quote/filing related

3. Performance Monitoring & Reporting

Ensure update of commercial data in the information system
Monitor and follow up on customers performance by using data analytics.
Create high quality sales call notes and file them in CRM
Report results, developments and sales activities on a regular basis to Sales Management

Who are you?

Proficiency in English is required; fluency in Dutch is required and French is a preference
Knowledge of MS Office software, CRM software
Good communication skills (oral & written) in Dutch & English
Customer focused and result driven
Decision quality and problem solving skills
Strong negotiation skills, able to close sales

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