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Plaats

Amsterdam
1000
Noord-Holland
Nederland

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2025-04-05

Online tot

2025-06-04
EUR 15.00 HOUR

Senior Customer Relationship Management Consultant

Oakwell Hampton Group
Noord-Holland 1000 Amsterdam
Andere
4 dagen geleden

Junior Onboarding & Customer Relations Specialist Dutch Speaking Our client, an innovative startup pioneering AI solutions in entertainment, conversational care, and commerce, is seeking a proactive Onboarding & Customer Relations Specialist to enhance their customer experience. In this role, the successful candidate will ensure customers experience a smooth onboarding process and continue to receive exceptional support throughout their journey with the platform. Relationship Management: Serving as a reliable, friendly point of contact, regularly checking in and proactively addressing customer needs. ✅ User Engagement: Identifying opportunities to enhance the customer experience, helping users maximize their platform usage. ✅ Collecting user feedback and liaising closely with the product team to drive platform improvements. ✅ Basic Technical Support: Around 1 year’s experience in customer onboarding, account management, or related customer-facing roles. ✔️ A genuine enthusiasm for AI technology and Large Language Models (LLMs). ✔️ Fluency in both Dutch and English (spoken and written). ✔️ Apply now to help deliver exceptional customer experiences from the very beginning. &##

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