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Solliciteren

Plaats

Arnhem
Gelderland
Nederland

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2025-04-18

Online tot

2025-06-17
EUR 20.00 HOUR

Operations Lead - Netherlands

Blue Wireless
Gelderland Arnhem
Andere
2 weken geleden

Blue Wireless is a global leader in providing Wireless Network Solutions for Global Enterprises. With global coverage in over 80 countries, we are transforming the way LTE/5G and Starlink technology is used for connect branches, remote sites and vessels using wireless solutions. Headquartered in Singapore with local operations in Australia, Malaysia, Netherlands, UK and United States, Blue Wireless makes the roll-out of projects a painless and predictable. But technology is only one part of our success story – our "secret sauce" is our people: our creativity, hands-on attitude, and our willingness to go above and beyond for our customers are what keep us growing, hence continuously looking for new colleagues to join and be part of our journey. Head of Operations - Maritime You are a dynamic, technically strong, and operationally experienced Head of Operations, leading our operational and technical teams in delivering world-class IT solutions tailored to the Maritime and River Cruise hospitality industry. The ideal candidate brings strong leadership, good technical knowledge and a operational mindset to manage deployments, upgrades and ongoing service delivery across the range of Maritime customers. Activities are mostly done from the office in Arnhem, but international involvement is expected to grow over time. You will be reporting to the Regional Director in Europe, working closely together with Financial Management and Sales Management as well as wider Blue Wireless organization. The primary workplace for the position is in Arnhem and will require you to be in the office during working hours. So, what will be on your plate? (key responsibilities) Team Management Lead day-to-day operations of the Maritime department focusing on: Managing a team of dozen operations staff, ranging from Customer Success Managers, Network Engineers, Delivery Staff and Technical Support staff. Operational Leadership Overall project planning, resource allocation, budgeting across multiple customer deployments in an international environment Define and monitor KPIs to ensure efficient and timely delivery of services and projects withing the relevant budget constraints Work with the departments in the wider Blue Wireless organization such as Sales, Procurement, HR and Finance to manage the objectives efficiently In-Life Customer Ownership Ensure good coordination with the sales function so that new customers, solutions and orders are smoothly executed by the operations team. Manage executive relations with customers and be an escalation point for issues that need management attention. Strategic Planning Contribute to the company’s roadmap by providing insights on Maritime IT trends, guest tech expectations and operational challenges Support business development by joining industry forums, customer experience feedback and partnership discussions If you - have Team Management experience and able to manage teams of technical and operational professionals have at least 10 years relevant work experience, of which 5 years include managing teams can communicate professionally in Dutch and English, both in local and global settings are well-organized and can manage various resources and timelines, and is able to handle the stress and responsibility are a technical expert in the following (not a must but a huge advantage) Maritime connectivity – Satellite (Starlink), 5G/LTE Network design and segmentation (e.g. VLANS, SDWAN, Firewalls) Networking Platforms like Peplink, Fortinet, Cisco, Aruba or similar Guest facing technologies (Wi-Fi, IPTV, Smart Cabins/Ships, Guest Captive Portals) have at least HBO (Hoger Beroepsonderwijs) or WO (Wetenschappelijk Onderwijs) education level You'll be- getting good compensation matching the responsibilities assigned to you, as well as a company vehicle and yearly bonus structure having the opportunity to manage the team, applying leadership skills to the needs of the customers, and making a difference in developing the business further together with the management team in Europe working in an exciting industry of Maritime Communication Solutions with ongoing evolution of latest technologies and applications to deliver the latest service to customers a part of a global team of professional of networking solution experts able to develop your career with opportunities as we grows and the position evolves

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Operations Lead - Netherlands

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Operations Lead - Netherlands

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